Create a Chatbot
Build a custom AI chatbot powered by your own content and embed it anywhere on your website - in minutes, with no coding required.
A Chatbot is an AI assistant you build inside i10x.ai and deploy anywhere - your website, your help centre, your landing page.
Your visitors can ask it questions, get instant answers, and interact with your brand 24/7. You control what it knows, how it responds, and what it looks like.
How to Create a Chatbot
Click "Agent Builder" in the left sidebar and select "Create Chatbot."
Fill in the chatbot details (see settings guide below).
Click "Save Chatbot."
Your chatbot appears in "My Chatbots" with a "Ready" status.
Click "Integrate" to get your embed code and deploy it.
Chatbot Settings Explained
LLM
The AI model that powers your chatbot
GPT-4o Mini is a great default - fast, reliable, and cost-efficient for conversational tasks.
Name
The display name of your chatbot
Use something recognizable to your visitors - e.g. "Support Bot" or "Ask [Your Brand]."
Description
A brief explanation of what your chatbot does and who it's for
E.g. "Answers customer questions about products, orders, and support."
System Prompt
The internal instructions that define your chatbot's role, tone, and behaviour
This is the most important field. It defines everything about how your bot responds.
Knowledge Base URL
A public webpage (e.g. your help centre or docs) for the chatbot to use as a knowledge source
Add your website, docs, or FAQ page so the bot answers from your actual content. You can add multiple URLs.
Chatbot Image
An icon or avatar for your chatbot
Upload a JPG or PNG up to 5MB.
Deploying Your Chatbot
Once your chatbot is saved and showing "Ready" status, click "Integrate" to access three deployment options:
Chatbot Ideas to Get You Started
Customer Support Bot
Answer questions about products, orders, delivery and returns politely and clearly
Your help centre or FAQ page
Lead Generation Bot
Qualify website visitors by asking about their needs and collecting their contact details
Your product or services page
Onboarding Bot
Guide new users through getting started with your product step by step
Your documentation or onboarding guide
Sales Assistant
Answer questions about pricing, features and comparisons to help visitors make a decision
Your pricing and features page
Knowledge Base Bot
Answer internal team questions based on company documentation
Your internal wiki or Notion page
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