# Pricing ### Plans & Pricing i10x.ai offers a range of plans designed for individuals, professionals, and teams. Whether you're just getting started or running a full-scale operation, there's a plan built for your needs. ### How Our Pricing Works All plans are built around two types of model access: Basic Models - available with unlimited or high-volume use depending on your plan. These cover the vast majority of everyday AI tasks. Advanced Models & Features - powered by i10X Credits. Credits are consumed when using high-compute models (like reasoning and frontier AI models), image & video generation, PDF & document tools, and specialist AI Agents. ### Everyday Plans Designed for individual users who want powerful AI access at an accessible price point. | Plan | Monthly Price | Annual Price | Basic Models | Advanced Model Uses | i10X Credits | | --------- | ------------- | ------------ | -------------- | ------------------- | ------------ | | Free | US$0/mo | US$0/mo | 3 uses per day | Not supported | | | Basic | US$10/mo | US$8/mo | 5,000 uses/mo | 200 uses/mo | 2,500/mo | | Unlimited | US$25/mo | US$17.50/mo | Unlimited | Unlimited\* | 7,500/mo | {% hint style="info" %} \* "Unlimited use of advanced models" refers to models such as ChatGPT 5.4/5.2/o3, Gemini 3.1/3/2.5, Grok 4.1 Fast/4/Vision, Claude 4.6 Sonnet, and Perplexity. These models draw from your monthly i10X Credits for high-compute tasks. See the section below for a full explanation. {% endhint %} ### Teams & Power User Plans Built for teams and power users who need higher credit volumes, shared workspaces, and access to all 500+ specialist AI Agents. All plans support multiple seats - simply select the number of seats your team needs at checkout. | Plan | Monthly Price | Annual Price | Seats | i10X Credits | | ----------- | ------------- | ------------ | ------ | ------------ | | Starter | US$40/mo | US$34/mo | From 2 | 15,000/mo | | Power Plus | US$80/mo | US$68/mo | From 2 | 40,000/mo | | Power Scale | US$100/mo | US$85/mo | From 2 | 60,000/mo | {% hint style="info" %} 💡 All Teams & Power User plans include unlimited use of both basic and advanced models, with i10X Credits allocated for high-compute features. The price shown is per billing cycle - additional seats can be added at checkout. {% endhint %} ### What Are i10X Credits? i10X Credits are used for features and models that require significantly more compute power. Rather than charging per use, we bundle a generous monthly credit allocation into every paid plan so you can plan and budget with confidence. ### How Far Do Credits Go? The number of credits consumed per run depends on the model or feature used. As a general benchmark, based on our Fair Use Policy: | Plan | Monthly Credits | | ----------- | --------------- | | Basic | 2,500 | | Unlimited | 7,500 | | Starter | 15,000 | | Power Plus | 40,000 | | Power Scale | 60,000 | {% hint style="info" %} 💡 For most everyday tasks, basic models are unlimited and require no credits at all. Credits are best reserved for complex reasoning, media generation, and document-heavy workflows. {% endhint %} ### What Happens If I Run Out of Credits? If you exhaust your monthly credits before your cycle resets, you will no longer be able to access credit-based models and features until your credits renew. Basic models remain fully accessible at all times. You have two options if you need more credits mid-cycle: 1. Purchase additional i10X Credits - top up your account without changing your plan. Contact our support team or visit your account settings for top-up options. 2. Upgrade your plan - move to a higher-tier plan to increase your monthly credit allocation going forward. ### Money-Back Guarantee We offer a 7-day money-back guarantee on all new subscriptions so you can try i10x.ai completely risk-free. #### Eligibility for a Full Refund To qualify for a full refund, both of the following must be true: 1. You request the refund in writing to within seven (7) calendar days of your initial purchase. 2. Your usage during these 7 days does not exceed the Normal 7-Day Usage Threshold (defined below). These thresholds are designed to allow genuine testing while preventing abuse. Exceeding them will disqualify you from a full refund. #### Normal 7-Day Usage Threshold The following limits apply during the 7-day window: | Limit | Basic Plan | Unlimited Plan | | ------------------- | ----------------------- | ---------------- | | i10X Credits used | Max 750 | Max 750 | | Basic Model uses | Max 1,000 (of 5,000/mo) | Reasonable use\* | | Advanced Model uses | Max 40 (of 200/mo) | Reasonable use\* | {% hint style="info" %} * For the Unlimited Plan, we review for extreme usage patterns that clearly indicate full-month consumption within the 7-day window. {% endhint %} If your usage exceeds these limits, we may - at our sole discretion - issue a partial refund pro-rated for time and usage consumed, or decline the refund entirely. #### Refund Process * Approved refunds are processed back to the original payment method within 10 business days. * After the 7-day period, all subscriptions are non-refundable. * You can cancel your subscription at any time from your account dashboard. Cancellation after 7 days does not entitle you to a refund for the current billing period. #### Anti-Abuse Policy Creating multiple accounts - using different emails, payment methods, IPs, or devices - to repeatedly subscribe, consume credits, and request refunds is strictly prohibited. We actively monitor for such patterns. Violations will result in: * Immediate denial of the refund request * Permanent suspension or termination of all related accounts * No future refunds or access to the platform {% hint style="info" %} ⚠️ This policy is in addition to any rights you may have under applicable consumer protection laws. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://knowledge.i10x.ai/pricing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.