> For the complete documentation index, see [llms.txt](https://knowledge.i10x.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.i10x.ai/pricing.md).

# Pricing

### Plans & Pricing

i10x.ai offers a range of plans designed for individuals, professionals, and teams. Whether you're just getting started or running a full-scale operation, there's a plan built for your needs.

### How Our Pricing Works

All plans are built around two types of model access:

Basic Models - available with unlimited or high-volume use depending on your plan. These cover the vast majority of everyday AI tasks.

Advanced Models & Features - powered by i10X Credits. Credits are consumed when using high-compute models (like reasoning and frontier AI models), image & video generation, PDF & document tools, and specialist AI Agents.

### Everyday Plans

Designed for individual users who want powerful AI access at an accessible price point.

| Plan      | Monthly Price | Annual Price | Basic Models   | Advanced Model Uses | i10X Credits |
| --------- | ------------- | ------------ | -------------- | ------------------- | ------------ |
| Free      | US$0/mo       | US$0/mo      | 3 uses per day | Not supported       |              |
| Basic     | US$10/mo      | US$8/mo      | 5,000 uses/mo  | 200 uses/mo         | 2,500/mo     |
| Unlimited | US$25/mo      | US$17.50/mo  | Unlimited      | Unlimited\*         | 7,500/mo     |

{% hint style="info" %}
\* "Unlimited use of advanced models" refers to models such as ChatGPT 5.4/5.2/o3, Gemini 3.1/3/2.5, Grok 4.1 Fast/4/Vision, Claude 4.6 Sonnet, and Perplexity. These models draw from your monthly i10X Credits for high-compute tasks. See the section below for a full explanation.
{% endhint %}

### Teams & Power User Plans

Built for teams and power users who need higher credit volumes, shared workspaces, and access to all 500+ specialist AI Agents. All plans support multiple seats - simply select the number of seats your team needs at checkout.

| Plan        | Monthly Price | Annual Price | Seats  | i10X Credits |
| ----------- | ------------- | ------------ | ------ | ------------ |
| Starter     | US$40/mo      | US$34/mo     | From 2 | 15,000/mo    |
| Power Plus  | US$80/mo      | US$68/mo     | From 2 | 40,000/mo    |
| Power Scale | US$100/mo     | US$85/mo     | From 2 | 60,000/mo    |

{% hint style="info" %}
💡 All Teams & Power User plans include unlimited use of both basic and advanced models, with i10X Credits allocated for high-compute features. The price shown is per billing cycle - additional seats can be added at checkout.
{% endhint %}

### What Are i10X Credits?

i10X Credits are used for features and models that require significantly more compute power. Rather than charging per use, we bundle a generous monthly credit allocation into every paid plan so you can plan and budget with confidence.

### How Far Do Credits Go?

The number of credits consumed per run depends on the model or feature used. As a general benchmark, based on our Fair Use Policy:

| Plan        | Monthly Credits |
| ----------- | --------------- |
| Basic       | 2,500           |
| Unlimited   | 7,500           |
| Starter     | 15,000          |
| Power Plus  | 40,000          |
| Power Scale | 60,000          |

{% hint style="info" %}
💡 For most everyday tasks, basic models are unlimited and require no credits at all. Credits are best reserved for complex reasoning, media generation, and document-heavy workflows.
{% endhint %}

### What Happens If I Run Out of Credits?

If you exhaust your monthly credits before your cycle resets, you will no longer be able to access credit-based models and features until your credits renew. Basic models remain fully accessible at all times.

You have two options if you need more credits mid-cycle:

1. Purchase additional i10X Credits - top up your account without changing your plan. Contact our support team or visit your account settings for top-up options.
2. Upgrade your plan - move to a higher-tier plan to increase your monthly credit allocation going forward.

### Money-Back Guarantee

We offer a 7-day money-back guarantee on all new subscriptions so you can try i10x.ai completely risk-free.

#### Eligibility for a Full Refund

To qualify for a full refund, both of the following must be true:

1. You request the refund in writing to <support@i10x.ai> within seven (7) calendar days of your initial purchase.
2. Your usage during these 7 days does not exceed the Normal 7-Day Usage Threshold (defined below).

These thresholds are designed to allow genuine testing while preventing abuse. Exceeding them will disqualify you from a full refund.

#### Normal 7-Day Usage Threshold

The following limits apply during the 7-day window:

| Limit               | Basic Plan              | Unlimited Plan   |
| ------------------- | ----------------------- | ---------------- |
| i10X Credits used   | Max 750                 | Max 750          |
| Basic Model uses    | Max 1,000 (of 5,000/mo) | Reasonable use\* |
| Advanced Model uses | Max 40 (of 200/mo)      | Reasonable use\* |

{% hint style="info" %}

* For the Unlimited Plan, we review for extreme usage patterns that clearly indicate full-month consumption within the 7-day window.
  {% endhint %}

If your usage exceeds these limits, we may - at our sole discretion - issue a partial refund pro-rated for time and usage consumed, or decline the refund entirely.

#### Refund Process

* Approved refunds are processed back to the original payment method within 10 business days.
* After the 7-day period, all subscriptions are non-refundable.
* You can cancel your subscription at any time from your account dashboard. Cancellation after 7 days does not entitle you to a refund for the current billing period.

#### Anti-Abuse Policy

Creating multiple accounts - using different emails, payment methods, IPs, or devices - to repeatedly subscribe, consume credits, and request refunds is strictly prohibited.

We actively monitor for such patterns. Violations will result in:

* Immediate denial of the refund request
* Permanent suspension or termination of all related accounts
* No future refunds or access to the platform

{% hint style="info" %}
⚠️ This policy is in addition to any rights you may have under applicable consumer protection laws.
{% endhint %}